Terms & Conditions

The Legal Bit - (Sorry we know you may find this boring but we have to do it!)

Please read this carefully: By accessing this site (http://audiodestination.co.uk) you are agreeing to the terms that appear below, whether or not you register as a user. Use of this site constitutes your acceptance of these terms and conditions, which takes effect on the date on which you first use the site. These terms are common to and applicable to all sites that are owned an operated by Audio Destination. If you have any questions, please contact us.

Certain areas of the website are only open to members. Audio Destination reserve the right to add to or change these terms and conditions at any time by posting changes on-line and it is your responsibility to refer to and comply with these terms on accessing the site. Your continued use of this site after changes are posted constitutes your acceptance of these terms and conditions as modified.

Whilst every effort has been made to present our products accurately, slight variations may occur. All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow.

What happens when you place an order?
After you have submitted your order we will send you an order confirmation email and we will then send you a further email when we despatch the goods. At this point unless you have cancelled the order or unless for some reason it has been rejected the contract of sale between both parties will have been made.

Returns/ Guarantees Policy
If you are unhappy with your purchase or if the item is in anyway faulty or defective you must return it unused and in its original condition in order to have a replacement, exchange or refund within 30 days of your purchase date.

Faulty or Defective
If you are returning an item which is faulty or defective providing the item is returned to us within 30 days we will refund all your costs including your postage in returning it to us. However we will not refund any other service provided to you e.g. gift wrapping.

Changed your mind?
If you have a change of mind regarding your purchase you must first email us a
[email protected] and we will return your email within one working day (this way we can allocate a returns number).

All products returned because you have changed your mind must be returned in perfect resalable condition. It must not be damaged or scratched in anyway and anything containing any software must have the software in original packaging and must be unopened. If any of these conditions are not adhered to we the reserve the right to refuse a refund.

Under the European Distance selling Regulations, customers in the European Union that cancel a contract for purchase of an item(s) within 7 days of receipt of their order will receive a refund for the cost of the item(s) and the cost of sending the item(s) to you provided the entire order is being returned. If the item(s) returned is part of a larger order, then no delivery charge is refunded. Where we collect an item from you, we reserve the right to recover the costs of collection from you.

Postage and Returns
If you return an item because it's faulty or defective we will be happy to refund the full postage but If you're returning the item through as you have changed your mind we will not refund any delivery or return postage charges.

When returning an item(s) we cannot be held responsible for packages lost in transit, we recommend sending the item(s) by Recorded/Special Delivery or via courier and fully insuring the item(s) as this could lead to dissapoinment for customers should item(s) become damaged when returning and could lead to a partial or no refund depending on the cost of repair/replacement.

Not enjoying your shopping experience?
Audio Destination values its customers and their opinions and we take every care possible to make sure our customers have a happy experience while shopping at
http://www.audiodestination.co.uk and if for some reason you're not happy with anything please email us at [email protected] and we will do all we can to try and sort any issues you may have.

Use of the Website
The user acknowledges that they use the website and any content or services listed available or accessible through it entirely at their own risk.